Case Studies

Corporate Merger, Resources Sector

Joint venture between an Australian and European company (listed on European stock exchange).

Recruitment of a range of highly skilled staff into the following roles:

1. Executive Assistant – reporting to CEO
2. Personal Assistant – reporting to Director
3. Administrative Assistant
4. Accounts Assistant
5. Project Manager – Rebranding. Responsible for rebranding of industrial sites (including signs, uniforms, stationery). Internal rebranding exercise. 4 sites in Europe, 2 sites in Australia, 1 site in US
   
   

Mortgage Brokers, large Australian bank

Recruitment of 20 mortgage brokers across Melbourne, Sydney and Brisbane to become franchisees of a new 3rd party banking model developed by a major Australian bank. These people were recruited to establish their own business and to sell mortgage products specific to the bank.

Lending and Insurance Managers, large Australian bank

Recruitment of a number of Lending and Insurance Managers for a major Australian bank. These roles were spread across several areas in the Melbourne metropolitan area.

Instructional Designers, Health Insurance

Recruitment of a team of technical writers and instructional designers to completely restructure the “New Starters” program for customer care teams in call centres. The secondary phase was to upgrade the “Retail New Starters” program to the same style and format. This project took place over 3.5 months.

Systems Implementation, Telecommunications

Large scale implementation across all Australian states, including major capital cities and regional centres impacting several thousand users.

Recruitment of 30 contract resources including technical writers, trainers, support staff, training leadership team. Contracts ranging from 6 to 18 months. Responsibility for design of all materials, facilitation and support as well as logistical coordination of training roll out.

Testers, Business Analysts, Project Managers

Recruitment of permanent and contract resources into various testing projects. User acceptance test case design, execution and analysis.

Business Analysts and Project Managers recruited into several short and long term projects.

Real Estate

Recruitment of 2 experienced Real Estate Agents and 1 Cadet to assist and foster growth in a large franchise agency. These roles needed to be filled by locals who knew the area and self motivated personalities that were able to manage their own desk.

Sales Coaching, Call Centres - Telecommunications

Recruitment of a team of sales coaches in Sydney and Melbourne to work alongside sales managers in large call centres. The role of the coaches was to support the business through an intensive period of training involving a major new sales training approach.

The roles involved hands on coaching with one on one, small groups and some more formalised refresher sessions.

Training Administrators, Learning and Development Group

Recruitment of a team of training administrators to manage all tasks associated with organising rollout of sales and induction training to users throughout Australia.